Repair tracking

Where is my repair up to?

Use the email address on the booking, the reference from your confirmation and the postcode of the visit. Signed in already? Open your customer portal for every repair in one place.

Track your repair

Enter the email address on the booking, the reference from your confirmation and the postcode of the visit.

Your repair status appears here

You'll see the arrival window, the engineer attending, whether the visit is cancelled and what the engineer found.